For each of our clients, we strive to help create financial stability and security with the end goal of financial independence. Not only will you find our financial advisors knowledgeable, but you will also discover that our staff truly cares about making your financial goals a reality.
As your financial advisor, we will do everything in our power to keep you focused on where you want to go, advise you on how to get there, and continually remind you of the importance of maintaining a disciplined approach to reach your goals.
Sunbelt Securities, Inc. has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
Contacting Us – If after a significant business disruption you cannot contact us
as you usually do at 713-965-9510, you should call our alternative number
713-253-4700 (Patrick Smetek) or 713-819-1439 (David Smetek) or go to our
website at www.sunbeltsecurities.com. If you cannot access us through either of
those means, you should contact Lisa Gesin at 972-386-8077 or contact your
Registered Representative directly.
Our Business Continuity Plan – We plan to quickly recover and resume business
operations after a significant business disruption and respond by safeguarding
our employees and property, making a financial and operational assessment,
protecting the firm’s books and records, and allowing our customers to transact
business. In short, our business continuity plan is designed to permit our
firm to resume operations as quickly as possible, given the scope and severity
of the significant business disruption.
Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Our clearing firm, NFS, backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our clearing firm that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments within the same business day. Your orders and requests for funds and securities could be delayed during this period.
Varying Disruptions – Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to recover and resume business within the same business day. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area, and recover and resume business within 2-3 business days. In either situation, we plan to continue in business, transfer operations to our clearing firm if necessary, and notify you through our web site www.sunbeltsecurities.com or customer emergency number, 713-253-4700 how to contact us. If the significant business disruption is so severe that it prevents us from remaining in business, you may contact the NFS Customer Service Line at 800-801-9942 which will assure our customer’s prompt access to their funds and securities. (Please note that the representatives at this number will only be able to assist you with your account in the event that our firm goes out of business entirely. If this is not the case and we are simply experiencing a temporary business disruption, you should follow the alternate routes of contact previously mentioned.)
For more information – If you have questions about our business continuity planning, you can contact us at 713-965-9510.
The following describes how Sunbelt Securities, Inc. (“Sunbelt”) handles your personal information, and what steps we take to protect your privacy. We do not use your personal information for marketing purposes.
We restrict access to non-public personal customer information to those employees who need to know that information to provide products or services to you. Access to this type of information is authorized for Sunbelt’s business purposes only. It is based on our need to know such information to assist your broker in providing products or services to you, or to conduct Sunbelt’s business. Sunbelt contractually requires its personnel who have access to customer information to protect it and keep it confidential.
Sunbelt collects information about you to help your broker serve your financial needs, provide customer service, offer new products or services to you, and fulfill legal and regulatory requirements. The type of information your broker provides Sunbelt varies according to the products or services you request through your broker, and may include:
We do not disclose any non-public personal information about our customers or former customers to anyone except as allowed by law. However, in the course of conducting business, we may disclose some or all of the previously described information about you to non-affiliated third parties, as allowed by law, for the purpose of:
If you prefer that we do not disclose the non-public personal information about you to our affiliates, you may opt out of those disclosures. That is, you may direct us not to make those disclosures (other than disclosures permitted and/or required by law). To opt out from having this information shared with non- affiliated third parties, you may call 713-965-9510 or click on the privacy policy below.
Sunbelt continues to assess new technology to evaluate its ability to provide additional protection of your personal information. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public personal information.
If you end your relationship with Sunbelt, we will continue to adhere to the policies and practices described in this notice. We will also continue to respect any opt out election that you may have made.
*If any of your information changes, please notify your broker so that your records can be updated.